It's easy to make a returnJust follow these 3 simple steps
Make RMA Request
Create a RMA (Return Merchandise Authorization) with your account or order number.
Receive Free Postage
Once your request is approved, you will be sent back a packing slip and return postage.
Send back items in original packaging. Once received the return process will be completed.
All returned / exchanged items must be unwashed, unwarn, or defective. Items that do not meet this criteria will be sent back. Please ensure all items returned have their original tags on them. Free postage applies to domestic shipping only in North America and also excludes certain specialty products such as the Saucer King Game Set. Sale or Clearance items are final sale are not eligible for return/exchanges. Gift Cards are also non-refundable. We offer free domestic return and refund on the cost of the item(s) and not on the initial shipping charge on the order. If you return an item using the free return label provided by us, and the reason for return is not a result of our store's error, then the original shipping charge on the order will not be refunded.